Hilton Boston Logan Airport Cendyn ePlanner

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The following types of telephones are available for guests, meeting and convention service and administrative staff. Please advise your Catering/Event Manager if you need the use of a phone for your program.

House Phones

Used for in-house, local and toll-free calls only. Price is $1.00 for the first hr local call.
Additional .10 cents/minute + tax per day. Toll-free calls are free for the first hour
and additional .10 cents/minute.

DID Lines

The installation fee is $150.00 plus tax plus price of all calls.  DID lines
can be used for Long Distance, minimal PC and fax can work as well.


The following are enhancements that can be added to a DID Line:
  • Speaker Phone @ $150.00 per day, hardware rental only, and price does not include phone line.
  • Voicemail capabilities @ $150.00 per week, enhancement price only, does not include phone line.

B1 Telephone Lines

Outside line, not connected to the hotel switchboard (Dedicated Number). This line should be ordered when a client requires continuous use for a PC, faxing or will be using the phone to make outside calls on a constant basis. The hotel operators need (2) days notice before we can activate the lines. The phone company/hotel operators require minimum (2) weeks notice for more than (2) lines. The fee is $50.00 per night per day + access fee + Verizon installation fee + usage fee (weekly) + price of all calls.

Internet Access

Our Meeting Room network offers 21 access points and a 100MB circuit, allowing our staff to provide you with both wired and wireless high-speed Internet options to meet your event needs. Included below are pricing options for groups, and can be coordinated with your Sales or Catering Manager.
Wireless Internet Options:
1-10 Users $50.00/User per day
11-20 Users $40.00/User per day
21-30 Users $30.00/User per day
30+ Users**  $25.00/User per day
Wired Intenet Options:
$75.00/Line per day
Speaker Phone:
$150.00 per phone (Note: Price does not include cost of calls.) 
**Special package pricing available for large groups. Please inquire for more details. 

Guest Room Calls

Located on the desktop and on the night table you will find two line telephones for internal or external calls. Pre-
programmed keys for quick connection are marked directly on each phone. Prices for telephone calls are placed next to each telephone as follows: 
Type of Call/Instructions/Rates:
EMERGENCY9+911 - No Charge
Room to Room - No Charge
Local 9+1+Number - $1.00 for first hour + $.10 per minute thereafter   
800/888/8xx toll free 9+1+Number - No charge under 60 minutes $.10 per minute after 60 minutes
Long Distance (Domestic) 9+1+Number - AT&T Operator assisted rate less 50% of surcharge
International 9+011+CC+CC+Number - AT&T Operator Assisted Rate
Calls Billed to Calling Cards, Credit Cards, Collect, Third Party - No charge under 60 minutes. $.10 per minute after 60 minutes.
AT&T Operator Assisted Rate Less 50% of Surcharge - No charge under 60 minutes. $.10 per minute after 60 minutes.
AT&T Operator Assisted Rate - Local: $1.00 Long distance: $2.00 
(*) Applicable Taxes will be added. Rates subject to change.
You may obtain free rate information at any time by dialing 9+00 and ask the AT&T Operator for the rate of an Operator Assisted Call.  
Hilton subscribes to AT&T Long Distance and Verizon Select Services Operator Services. PaeTec is our local carrier. You have the right to reach other long distance carriers from your in-room telephone and you may do so by dialing the access code provided by that carrier.
Direct Complaints to:
Federal Communications Commission, FCC Enforcement Division;
CCB Room 6202; Washington, DC 20554.
State of New York Dept. of Public Service; 3 Empire State Plaza; Albany, NY  12223

Voice Mail

Voice Mail enables you to receive your messages when you are outside the hotel and even after you have checked out.

To hear messages, if the red light is flashing on your guest room telephone:
1. Lift the receiver
2. Press MESSAGE key.
3. Follow recorded instructions.
Should you require assistance while using Voice Mail, simply press the “*” key at any time.

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Hilton Boston Logan Airport | One Hotel Drive, Boston, MA 02128